Welcome to the Miniatur Wunderland Shop!

privacy and security statement

Miniatur Wunderland collects customer information to enhance your shopping experience on our homepage. This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information, and the safeguards we have in place for that information.

This Privacy Statement applies only to the information collected online at miniatur-wunderland.com.

Information we collect online

1. General Browsing Information

miniatur-wunderland.com gathers navigational information during each visitor's use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells miniatur-wunderland.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site). The navigational information helps us to better understand a visitor's experience at miniatur-wunderland.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.1.2. Personal Information

miniatur-wunderland.com (and its micro sites) may ask you to provide personal information (about yourself or someone to whom information or merchandize is sent), when you establish or update a miniatur-wunderland.com account, sign up for miniatur-wunderland.com Newsletter, enter a contest, participate in a survey, shop online (including the purchase of a gift card), or check the status of an order.

Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number, mobile phone number, and credit card information and messages or reminders you create.

Miniatur-wunderland.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within miniatur-wunderland.com. This allows miniatur-wunderland.com to make our site more responsive to your needs by delivering a better and more personalized experience to you. Miniatur-wunderland.com also uses so-called session-cookies, which get automatically erased after your online visit. Cookies cannot cause any damage to your computer or contain computer viruses.

Signing up with Miniatur Wunderland Newsletter allows you to receive exclusive information about special offers, events, TV broadcasts, new products, and much more. If you like to receive our newsletter, we need a valid e-mail address as well as information which would allow us to verify that you are the actual owner of the address, or that the owner has agreed to sign up, respectively. If you're not already registered, simply complete our sign up form. If at any time you would like to stop future delivery of Miniatur Wunderland Newsletter, please follow the removal instructions located at the bottom of each message.

2. Using personal information we collect online

miniatur-wunderland.com uses the personal information you provide to deliver products that you have ordered, to fulfil requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products, promotions, sweepstakes or Web site, including adding you to the miniatur-wunderland.com E-mail list if you sign up for the Newsletter.

3. Information we share with third parties

We use third parties to help us provide services to you such as fulfilling orders, processing payments, and for technical administration, only. If you make a purchase through miniatur-wunderland.com, personal information you provide (for example, name, address, and credit card) will only be transferred to third parties if necessary for the ordering process, payment and delivery, or, if you have agreed to it otherwise. You have the right to revoke your agreement at any time in the future.

We will delete your personal data as soon as you revoke your agreement to store them, when their storage is no longer necessary for fulfilling their original purpose, or when storage is illegal for any reason.

4. Links to other web sites and services

For your convenience, our Web site may contain links to other sites. Links that appear on miniatur-wunderland.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. Miniatur Wunderland is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

5. Right to access your personal data

On written inquiry, we will inform you about your stored personal data.

The confidence you have placed in us is important to our business. If you have any questions or concerns about our use of your personal data, as far as they have not been answered by this privacy statement, or if you wish to obtain further information, please sent an e-mail to our data protection commissioner (email: Datenschutzbeauftragter).

6. Supplementary information about our online-shop

If you wish to place an order, we need your full name, your e-mail address, an invoice or shipping address, respectively, as well as your telephone number for processing your order and to keep you informed on the status of your order.

The information you provide is only intended to optimize our product line according to the demands of our customers. Your data is not being transferred to third parties.

Miniatur-wunderland.com uses a browser feature known as a cookie, once you have logged in as a customer. A cookie is a small data file that is stored by your Web browser on your computer. Cookies facilitate using our online site. For technical reasons, iit is not possible to place an online order, if your computer does not accept cookies.

7. Security statement

Miniatur-wunderland.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.

We designed Miniatur-wunderland.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible, especially by transferring confidential information via e-mail. If you wish to send confidential data, we recommend sending them with postal delivery.

This Privacy Statement is effective September 4th, 2008